Tourism product
Content
Introduction__________________
What are tourist products
and services? ______________________________
Tourist product_______________
Tour Package__________________
The structure of the tourism product___________
Product Positioning___________________
The life cycle of tourism product____________
Conclusion____________________
Literature____________________
Introduction
Many do not know what a tourist product is. Sadly, some in the tourist industry hardly know what tourist product is all about. Tourist product is intangible. When a tourist, guided by his motivations and the image of the tourist destination, decides on a trip somewhere outside his usual place of residence or work, he is buying a tourist product - a promise that will soon become a memory once he returns home.
The quality of transportation and the behavior of the driver and other aspects of transport services all form part of the experience in the destination. They are important components of the tourist product. The residents' attitude towards visitors and tourists forms part of the tourist product, of the tourist experience.
The facilities and services of the accommodation establishment, shopping places and their wares, restaurants, food, local tours and security are all part of the tourist product. The fiesta and festival, tourist spot, accessibility experiences are all parts of the total tourist experience. All these elements should be attended to by tourism stakeholders in the destination if they want to fill their air, sea and land transport seats, hotel rooms and function rooms, restaurants, souvenir and delicacies stores all year round.
There
are tourist markets for every tourist product or combination of tourist
products. Tourist markets level off with tourist products. Tourist destinations,
therefore, should improve their tourist product if they want to attract
high spending, discriminating tourists. They should know their markets
and supply what they want. After all, the quantity and quality of tourists
that a destination gets depend on the quantity and quality of the tourist
products it offers.
What are tourist products and services?
A tourist product is an amalgam of all goods, activities, and services offered to tourists by different sectors of the tourism industry in order to satisfy tourist needs while they are away from home. It includes the journey to and from destination, transfer from and to airport, accommodation, transportation while at the destination, and everything that a tourist does, sees, and uses on the way to and from the destination, including purchases of food and drinks, souvenirs, entertainment, amusement (French, Craig-Smith, and Collier, 1995), and a very wide range of other services such as financial, medical, insurance, etc.
A tourist product is often referred to as a tourism destination. However, a tourism destination is a geographical area or, as Burkart and Medlik (1981) noted, a geographical unit visited by a tourist, which may be a village, town, or city, a district or a region, an island, a country, or a continent. This geographical unit offers a number of different tourism products for purchase and consumption.
The major components of the tourism destination are:
- Accessibility, which is a function of distance from tourist markets, and external transport and communications, which enable a product to be reached;
- Amenities (e. g., catering, entertainment, internal transport, and communications, which enable the tourist to move around during his or her stay);
- Accommodation;
- Attractions, which may be site attractions (e. g., scenic, historical, natural wonders) or event attractions (e. g., exhibitions, sporting events, congresses); and
- Activities (e. g., outdoor and indoor recreation activities).
Tourist activities create demand for an extremely wide range of services in the course of the journey and stay at destination, classifies as direct and indirect services. The direct services include transportation to and from chosen destination (air, sea, land); transportation within a destination and between destinations; accommodation at the destination (hotels, motels, resorts, home and farm stays, RV parks, campground, etc.); catering (food, and beverage); sightseeing; shopping; entertainment; recreation; information; and many others. These services cater directly to tourist needs. The indirect services are financial, medical, insurance, retailing, wholesaling (travel agent, tour operator), cleaning, printing, telecommunication, good water, sewerage, or electricity. These services support the provision of direct services. Without indirect services the provision of direct services would be impossible. As a result, a tourism product is a service rather than a tangible product.
The tourist product is not only a collection of tangible products (hotel building) and intangible services (accommodation services) but also psychological experiences. It includes everything that tourists feel from the time they leave home until their return. Therefore, tourist perceptions from part of the tourism product and represent its psychological component. These perceptions are, however, very subjective. Different individuals seek different experiences from the same set of services and products. Consequently, they experience and perceive the same product differently. The demographic (e. g., age); socioeconomic (e. g., social class, income), geographic (e. g., place or origin), cultural (e. g., cultural values), and psychological (e. g., needs, motivations) make up of travelers play an important role in creating these perceptions. Also, since individuals have diverse needs and try to obtain different benefits from the same product, the level of tourist satisfaction with the same product also differs.
Moreover, the tourism product also has a human component. The perceptions of this human component are particularly important. During their trips tourists come into direct contact with many people, such as motel staff, flight attendants, cashiers in shops, wait staff, tour guides, and local residents. The tourist’s perceptions of this contact and the services provided by industry personnel and the members of the host population determine the overall perceptions of tourism product quality and tourist satisfaction. The best quality of attractions, accommodation, transportation, amenities, and activities will not attract tourist if tourists feel unwelcomed by the host population, or if the service quality is poor. Consequently, in addition to the five major components of the tourism product, which are access amenities, accommodation, attractions, and activities, a sixth component must be added-people.
Research shows that the tourism and hospitality industry relies very heavily on the development of positive perceptions of people providing services to tourists. For example, Pearce (1982) illustrated the role of many people associated with the travel and hospitality industry such as restaurateurs, salespeople, hoteliers, and others in contributing to tourists’ overall perceptions of service. Sutton (1967) reported that competency in providing services is an important element influencing positive tourist perceptions of service. Pearce (1982) indicated variables that create tourists’ negative perceptions of service such as the service providers’ impoliteness or professional incompetence. Negative perceptions deter visitation and discourage repeat purchasing. Therefore, the way tourists perceive the service providers influences the success of a particular tourism product (destination).
In light of these perceptions, the tourism product is a combination of both tangible and intangible items that provide the tourist with total psychological experiences. The tangible items may be furniture in a hotel room or the food served in a restaurant. The intangible items include people and services they provide, e. g., transportation or accommodation. The tangible and intangible items are offered by distinct sectors of the tourism industry as individual subproducts, which create the total tourism product. The individual subproducts may represent individual tourism products or one product. Individual subproducts are supplied by individual suppliers. They may be purchased separately or together with other subproducts as a package. Consequently, a tourism product is a combination of different subproducts and total tourist experience and satisfaction with these subproducts.
A tourism product may be developed with conscious effort to appeal to a specific market, e. g., theme parks or indoor entertainment.
Tourist product
In contrast
to the tourist services tourist
Very important distinction tourism product from tourism services is that if travel service can be purchased and consumed only in the place of its manufacture, the tourism product can be purchased and the place of residence, but consumed only in the place of production of tourist services. This is a radical difference and use travel agents when you sell a ticket to travel. By purchasing a ticket, you still do not get travel services, though already paid the money, but you get the assurance of rest.
There is another circumstance which makes it necessary to work the tour operator for the production of the tourist product. Let us explain this with an example. It is unlikely that you will go to Vienna in order to eat Viennese schnitzel and a beer "Gesar". These services although pleasant, but it would be too expensive. Transport costs far exceed the cost of the service itself, which will encourage you to visit to Austria. Another thing you come to Austria for the Salzburg Festival, at the same time so why not try the local beer?
Now imagine that the tour operators form the tourism product in Austria and includes the cost of his visit to Mozart festival in Salzburg. What's happening? Thus, it narrowed the market for consumers to music lovers of Mozart. And if it is included in the tour also visits pub as a mandatory component, it is likely he will have to look for music lovers of Mozart in the party beer lovers.
Therefore, the problem of tour operators - include in the tour only necessary services that are sufficient to ensure that the consumer has agreed to incur transport costs.
Technology is making travel product will be considered later, but now look at some important properties of the tourist product as a commodity.
Tourist product as a commodity is characterized by a utility value the utility or ability to meet the recreational needs of certain people. Usefulness of the tourist product is determined by its value for the subject. Therefore, tour operators must strive to create a tourism product that would be valuable to as many people as possible; it should have a mass market. Then you can use, and industrial technology for the production of the tourist product.
Mass consumption goods
Tour Package
Sometimes the tourism product associated with the concept of "tour package" - the main (mandatory) set of services provided in the journey of an individual or group plan, which has a serial nature, is offered in a broad sell. Tour Package includes four mandatory elements: a tourist center, transportation, accommodation services, and transfer.
Tourist Centre - tourist destinations, including all its recreational opportunities: natural, cultural, historical, ecological, ethnic, socio-demographic, and infrastructure. This element refers to the mandatory, as without the object of interest is impossible to organize the trip. It must necessarily choose. Tourist Center is an integral symbol of interest, combines all the motives of the individual with respect to recreational resources. When one person comes to the tourist office and said he would travel to France, the other - in the Crimea, and the third - in the Pushkin Hills, irrespective of the scale, each tourist area chooses its object. For one - this is a country to another - the region and for the third - a specific place. Regardless of the scale of individual consumer tour operator is obliged to reduce it to a single option - tourist center. This is due to the fact that he is obliged to take tourists to a particular place of rest, because that is what Hood will be ordered transport that is where the hotel is booked. Therefore, if a client says he would like to visit France, it is necessary to clarify exactly which area of France, his interests and then help him to select a specific tourist center. In this case, let us remember that even in a city such as Moscow, there are a few tourist centers, because accommodation in the heart of the city, or in the Izmailovo Park and the Southwest - it's a different set of recreational opportunities that cannot be transferred to any another place.
Transport - a vehicle through which you can reach the tourist center. The most widely used as a means of movement, without a doubt, the plane. Short - distance train, tourist bus, by car. Most of the cost that makes the cost of tour packages is shipping costs. The more comfortable and speedy mode of transport used, the higher the cost of travel. With regard to high-speed transport modes should be noted that, despite their high cost compared with other species, they are also used for short distances, since you can save time tourists for recreational purposes.
Accommodation services - this particular hotel, which offers tourists in the tourist center at the time of travel. Accommodation varies according to the type of hospitality services, which offer a tourist. It could be hotels, motels, villas, apartments, boatel, camping, etc. Catering facilities are not included a separate element in the tour package because they are part of the tourism accommodation services. Taken in a combination of tourism accommodation and meals:
- BB – bed and breakfast;
- HB – Half Board: Bed + breakfast + dinner;
-
FP - full package: Bed +
Usually the tourist has the opportunity to select and order any of these combinations, while ordering the BB as a variant of service; tourist picks it not for the reasons of economy. Indeed, the tour operator receives a significant discount when the packaging services of accommodation and food, because it ensures loading of hotels and restaurants. In this "package prices" can be three to four times lower than retail. What becomes a tourist, buying a combination of BB or HB? First of all, freedom of choice, since in this case he himself can simulate the program stay in the tourist center, in its sole discretion by choosing a restaurant, or it can go on an excursion, which is usually provided lunch.
Transfer - transportation from the place of tourist arrival, located in the host country (airport, harbor, railway station), to the place of accommodation (hotel) where he will live, and vice versa. Transfers are carried out using buses, taxis or limousines sometimes, if these types of transfers are included in the tour package or requested by the tourist.
Strictly speaking, the transfer - is any transportation of tourists within the tourist center. Therefore, here also include trips from the hotel to the theater and back into the museum, etc. But these transfers are not normally included in the tour package because customers are not always perceived as a mandatory service.
This package is mandatory tourist services and features a tour package from the tourist product. Indeed, buying a package that includes four compulsory core element, you not only have a significant discount from the tour operator, because the purchased serial tourist product of tourist companies, but can always ask the tour operator to expand it to include other services or be able to do it myself directly in the tourist center.
After
the conclusion of the Schengen Convention (1995), on Harmonization of requirements to
the tourist product are particularly relevant. The fact that the tour gained
in one place, is consumed in another, and only the full coordination of
the positions of tour operator, tourist agent and
- A country town (tourist center), which receives a tourist;
- Means of transport used for transportation of tourists;
- Terms of tourist accommodation, including the location of the hotel, its category, the level of comfort, and a list of mandatory services included in the tour price;
- The conditions of supply;
- Start and end dates of the tour;
- A program host by day, indicating included excursions and socio-cultural activities;
- Passport and visa formalities;
- Medical insurance;
- The minimum number of tour participants;
- The maximum possible cancellation of the tour (in the EU - not later than 20 days prior to the meeting);
- A comprehensive tour price;
- Compensation for the delays, programs and conditions of stay;
The name and contact tour operators and tourist agents. Under this contract, the tour operator is responsible for:
- For compliance with program host;
- Compliance with advertising and tourist
- Any change in the price of the tour;
- Accuracy of the information about the tourist product.
In case of violation of one of these items are the tour operator is obliged to compensate the tourists not only material but also moral damages.
The structure of the tourist product
Tourist product - a set of real (consumer goods), immaterial (services), and consumer costs required to meet the needs of tourists encountered during their journey.
Tourism product consists of three elements: a tour of the additional tourist and excursion services, products.
Than the tourist product is different from the tour package? The fact that the tour package - this is only part of the tourist product, more precisely - a mandatory part of the tour (the tour is greater than or equal to the tour package).
Tour
- the main component of tourist product sold by the tourist as a whole,
the product of the tourism operator on the route and caused by certain
dates.
Distinguish two main forms of tours: with accompaniment and unaccompanied.
Unaccompanied tour (it is also sometimes referred to as self-tour) is
characterized by an independent tourist trip to the intended route,
and usually includes a reservation and advance payment for the following
services:
- move from the place of your residence and return;
- transfers from the station to the hotel and back;
- accommodation;
- Field trip or special trip to a holiday destination - on request.
Headlining tour gives tourists more freedom in choosing the timing, duration of travel and a set of desired services, while allowing you to reduce the price of travel through the purchase of services in aggregate.
For an organization of independent tour operator - rather time-consuming matter, as search and order all the tickets, seats, etc., should be done directly with airlines, hotels, car rental companies and excursions.
Tour escorted characterized the preliminary rigid planning, booking and payment of airfare, hotels, transportation of things, ground transportation and meals. All this happens in a professional guide who is with the tourists 24 hours a day; solve all the problems appearing on the site. Typically, these tours are carried out for groups of tourists and tour operators are extensively advertised - a firm that organizes and conducts tours.
If a
client asks him to organize a trip to Paris, the first thing that offers a tour
operator - tour package. Then the tour operator is interested in whether
there is a still some mandatory service that the customer would like to be in
Paris during his visit. Client requests that the mandatory program: guided
tour of Paris “Pari-vizvon”; trip to Versailles, with lunch; visit
the night show "Lido" and "Moulin
Mandatory program - the tour package and range of services on the route tour, tour operator made into a tourist voucher or a voucher - a document that guaranteed all mandatory for the firm and client services.
Goods - specific material part of the tourist product, which includes tourism plans and city maps, postcards, brochures, souvenirs, camping equipment, etc., and non-specific part of the tourist product, which includes a large number of goods that are scarce or more expensive in places of permanent tourists.
For more tourist and excursion services - services do not covered by the voucher or vouchers, brought to the consumer in the mode of his free choice. Additional services not included in the basic cost of the permit. They include: rent, telephone, domestic services, mail, exchange, extra food, public transportation, rent-car, keeping things fun, reservation of seats, commercial TV, videos, purchase tickets, mini-bar, and so on. These services are purchased by tourists for an extra fee.
Tourist product is a combination of physical (goods) and non-physical (services) of consumer qualities necessary to meet the needs of tourists, emerging at the time of tourist travel and generated by this particular trip. The Federal Law "About bases of tourist activity in the Russian Federation" tourism product is defined as "the right of the tour, designed to implement a tourist", and "tour - a set of services for accommodation, transportation, nutrition, travel, excursions and guide service and other services provided depending on the purpose of travel”.
Tourist product at the same time is a combination of fairly complex heterogeneous components:
1) Nature (air, water, sun, landscape, etc.), a variety of attractions that can entice tourists and persuade him to commit the trip;
2) The way of tourist accommodation, eating places, equipment for recreation, sport and other characteristics, which themselves are not the factors that affect the motivation of travel, but in their absence, there is a large number of potential barriers and travel;
3) The ability to move that to some extent, dependent on a variety of modes of transport used by tourists. Such capabilities are considered likely to position their affordability than from a position of speed.
Tourist product of cities - resorts - the fruit of effort of many businesses and organizations. Tourism marketing is aimed at studying the collective product of different areas. There is also need to mention the information links that are needed to find a common solution between the best satisfactions of customer requirements and achieve the highest revenue producers.
Turtovary and services consist of comprehensive travel - packages (tours), accommodation services, catering, transport services, cultural, sports, sightseeing and others, including special services, turtovarov and souvenirs purchased at the location (maps, charts, glasses from the sun, backpacks, etc.).
Tourist services are divided into basic (provided by the contract and paid by tourists) and incremental (which are paid at the time of consumption, while on tour or in a place of residence).
Depending on the type of hotel, its destination and class, the cost of living may or may not include the cost of food. In tourism, notes the following characteristics "plans" relating to meals for tourists in hotels.
Plan for Europe (European Plan, EP). Nutrition tourists not included in the price. This plan is most popular in the U.S. and most major cities in the world.
Continental Plan (
The
price of accommodation includes a light "continental"
Bermuda Plan (Bermuda Plan, BP).
The price of accommodation includes a full "American" breakfast at the hotel. Lunch and dinner are not included.
Modified American Plan (Modified American Plan, MAP).
The price of accommodation includes a breakfast - or "continental" (in Europe), or full - and even one meal, usually dinner. This plan is especially popular in the resorts of the Bahamas and Bermuda, the Caribbean and Mexico. In Europe, this plan is generally for the full board.
American Plan (American Plan, AR).
The price of accommodation includes a breakfast, lunch and dinner. In Europe, this plan is called the full board.
Typically, BP, and MAP are offered at expensive resorts. The European plan is most often used in hotels, designed primarily for transit passengers and business people. In some tourist hotels, residents plan MAP, not satisfied with restrictions in preference for dishes from the menu.
Shuttle - transportation from direct tourist arrival point (airport, sea or river port, railway station) to your accommodation (hotel) and back. Transfers are realized with the use of transport: buses, cars, etc. Provision of such services may be provided in special packages or requested as a tourist.
Shuttle transportation is also considered every customer within Tour center. To transfer also includes visits to the museum from the hotel and back, in an art gallery, etc. But such transfers are generally not found in the tourist package, because tourists do not always accept them as an indispensable service.
By
purchasing a package containing a four indispensable basic element,
the tourist can always ask the tour operator's expansion in this package
due to the introduction of other services or may do so on their own
- right in the tourist center.
Reinforcement of tourism products in great extent promotes attachment
to the travel agency customers. Quality of service is due to:
1) The speed of the selection and implementation stages in the clients' requirements;
2) Courteous service, which is expressed in the hospitality, travel agency staff and their attentiveness to the needs of every customer, patience when discussing the route;
3) "The equality of the proposed tour and the true content;
4) The presence of co-ordination of all components of integrated services;
5) The development of the route;
6) Delays in obtaining necessary documents (passports, visas, tickets, etc.);
7) The timing of receipt of background information. Thanks to information services, which are given free travel companies in the great extent enforce its tourism products.
For information, usually used directories, pamphlets, brochures, information sheets, which include detailed information about the content and quality of service package, cost, etc. This information was given to each client; indicate your desire to buy one or the other tour. In addition, a customer purchases additional information and advice on the procedure of booking, payment, changes and cancellation of the tour, as well as all other matters related to travel. Alternative reinforcement tourist product enables Tour Company to improve its tourist offer. Today's competition - a competition between what is proposed tourism organizations to complement their tourism products in the form of special services, advice, information, service features, and other valuable things for customers. Consequently, travel agencies must constantly look for productive ways of reinforcement on the market tourism products.
Product Positioning
Product
Positioning - enable consumers to distinguish products of its main characteristics,
the position that this product, upon submission of consumers, is compared
with similar products offered by competitors in the market.
Allocate possible product positioning based on the value or other characteristic
properties of the product.
In order for organizations to separate their product from similar products of other tourist enterprises should establish criteria for the differences. They may include:
1) Physical attributes (the hotel «Sheraton Palace» San Francisco (USA), «Raffles» Singapore's distinguished by its luxury, which is fully manifested after the reconstruction of buildings);
2) The type of service (for example, when registering arrivals customer is served a cup of coffee or tea);
3) Staff (a scrupulous selection of workers and their highest training);
4) Location;
5) Image.
Preferring
certain characteristics to position their products and determining their
intentions, the travel agency must bring this information to their customers. The
whole marketing mix should be concentrated on implementing the positioning
strategy.
Buyers will feel no doubt both physical and other differences between
the tourism product or tourism services within a product category. Product
attributes can be defined as systematic.
Simple,
based on physical characteristics, attributes. They are directly connected
only with the physical characteristics of the goods, such as cost, quality,
capacity or size.
Complex based on physical characteristics, attributes. Due to the presence
of considerable number of physical properties consumers to evaluate
competitive products, may be based on complex attributes. Examples of
complex attributes are: the size of the hotel, its location, friendliness
of staff towards customers, etc.
Abstract attributes. On such attributes affect the physical characteristics not related to them directly. As an example, the prestige of a particular resort.All these attributes are highly subjective and difficult to combine with the physical properties, except those who know from personal experience. The significance of attributes and their subjective perception varies depending on the people and classes of goods.
The life cycle of tourist product
In determining the market potential tour company very useful learning experience can be life-cycle products. The essence of the theory of the life cycle of products is that every product, no matter how perfect consumer characteristics he may have, sooner or later ousted from the market of another, more sophisticated goods. Only the presence of stable needs and the means of satisfying them are transformed. Any proposal to market the goods has caused the life cycle, during which he is looking for its customers. Like every product, tourism product is in its formation of a series of successive periods, which are characterized by fluctuations in the value of sales and income.
A period of introducing tourism products to market is a time when Tour Company for the first time offered to its target audience. The main characteristic of this period is a small rate of product sales and as a result, the absolute lack of even a tiny income. The duration of the introduction of the product on the market may fluctuate and is determined by the quality of the product, its response to the demands of consumers, surely chosen marketing strategy and a phased implementation.
Growth
period can be characterized by a rapid increase in the scale of implementation
and, as a result, profits. Although marketing costs and remain at a fairly
high level, they are part of a joint enterprise cost is significantly
reduced.
Maturity can be characterized by slowing growth in the implementation
of its stable position. This can be attributed to several factors:
1) The transformation of customer needs;
2) Bring to market new and improved products;
3) Increased competition;
4) The product cannot be sufficiently profitable for the travel agency because of the emergence of new opportunities for more efficient capital investment.
A downturn comes at a time when consumers are beginning to pall for this product. There is a constant decrease in the extent of implementation and reduced, perhaps even to zero, the value of income earned. Entry tourism product in a downturn can be determined by a number of reasons. Firstly, the launch of new products. Secondly, the disappearance of needs, which answered this product. Therefore, you must carefully consider how those products, which provide for a few years, little income, and those that are perfectly familiar with the market, but to enhance the sales of which need to change their image.
Consequently,
the presence of tourist product life cycle means - before Tour Company
three big problems. First, it must be time to bring to market new products
to change are in a period of recession (question design innovation). Secondly,
Tour Company should be able to effectively organize a permanent job
with the available products in each of the periods of their life cycle
(the question of a strategic approach to the periods of the life cycle
of tourism products). The third problem is to optimize the composition
of the proposed tour company products at various periods of their life
cycle.
Conclusion
Tourist product development is mainly undertaken to facilitate product diversification, development or improvement of tourism products with the help of knowledgeable and qualified staff. It aims at enhancing visitor experience by building consensus and strategic alliances with business stakeholders in order to bring about socio-economic growth. Tourism product development seeks to support in the maintenance, development and enhancement of the tourism product.
A large number of companies offer training programs and advice on tourism product development. The services include sustainable tourism product planning and development, presentations, seminars, campaigns and strategies for destination marketing organizations, individual operators and agencies. These companies make use of a community and stakeholder-based approach to assist businesses and destinations to plan for successful tourism in the long-term from cost-effective, environmental and communally sustainable perspectives. These companies provide an extensive range of specialized services designed to help individual tourism operators, associations and product clubs, educational institutions and government agencies effectively attain their short and long-term goals. Some of these companies are designed to assist government and quasi-government agencies in the development of the tourism industry, principally by coordinating and aiding timely action between public and private sector interests.
Tourist product development aims at long-term sustainable development by the execution of a number of strategies. These strategies bring into focus a generic idea to increase competitiveness, build an inclusive industry by promoting closer integration of people and develop and maintain the environment. Tourism product development is designed to increase the income in the sector. Tourism product development involves implementation of a comprehensive plan of action that will guide towards dealing with estimated increase in business over the short, medium and long-terms.
Tourist product development helps in improving product quality by complying with the standards set by international benchmarks. It helps in product improvement by tourism training. It helps in product diversification by acting as a channel, facilitator and controller for development through sports and community based development with stress on culture, heritage and eco-tourism.
Literature
- Зорин И.В., Каверина Т.П., Квартальнов В.А. Туризм как вид деятельности
- Юлия Безрутченко Маркетинг в социально-культурном сервисе и туризме. Учебное пособие.
- Jay Kandampully,Connie Mok,Beverley A. Sparks “Service quality management in hospitality, tourism, and leisure”
- http://www.thenewstoday.info
- http://EzineArticles.com/
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