The conflicts in the organization and behavior strategy

The conflicts in the organization and behavior strategy in a conflict situation.

• 1.What is the conflict?

• 2.Raznovidnosti conflicts;
• 3.Formy conflicts;
• 4.Strategii behavior in conflict situations.

Plan:

• The conflict-specific interaction between individuals, groups, associations, which occurs when incompatible views, positions and interests.

Conflict

• constructive conflict
• destructive conflict

Two types of conflict:

• "Horizontal"
• (among workers at the same level)
• "Mixed"
• "Vertical"
• (between the supervisor and subordinate)

By direction of conflicts are divided into:

• Rudeness, arrogance, disrespect for subordinates;
• Imposing their views;
• Failure to meet the pledges, commitments;
• Intolerance of criticism, which may lead to a total outflow of creative, active employees and create an atmosphere of adulation and flattery before the head;
• Inability to properly criticize the actions of subordinates;
• The presence of the shadow of the head of
• Concealment of information necessary to perform its duties subordinates.

For violations of ethics include:

• You need to add another cause of conflict: the lack of attention to the head of the socio-psychological aspects of management, the inability to consider the compatibility of the workers.

Another cause of conflict

• The effectiveness of the strategy chosen depends on the situation itself. Most effectively address conflict situations those leaders who flexibly depending on the circumstances of use in practice, all the above strategies.

There are 5 types of behavioral strategies in conflict situations. .