Modern Communications in Management (тест с ответами магистратура Синергия) (Решение → 55364)

25 вопросов с ответами

Последний раз тест был сдан на 100 баллов из 100 "Отлично".

Год сдачи -2022-2023.

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1. ______________________ philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose

*communicating with candor

*non routine communication

* communication champion

*communication channel

2. _________________________gives a flow of information among members

*working from anywhere

*ethical communication

*chain communication network

*channel

3. _______________is as important as the message itself.

*when to use rich channels of communication

*when to use electronic channels of communication

*the 5 ps

* the selection of communication channel is....

4. ______________is the process by which information is exchanged and understood by two or more people

*manager communication

*routine communication

*communicating w candor

*goal of manager communication

5. _____________involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level

*"we will prevail! we are Virginia tech."

*rich channel of communication

*the correct use of language

*the art of persuasion

6. ____________enables a manager to determine whether the employee correctly interpreted the message

*the 5 Ps

*manager communication

*feedback

*components of communication

7. A process by which meanings are exchanged between persons through a common system of symbols and/or sounds

*collaboration

*language

* communication

*feedback

8. anything that interferes with the reciever understanding the message is called___________________

*feedback

*noise

*channel

*encoding

9. Communication going downward from managers to employees is ______________

*diagonal communication

*downward communication

*verbal intonation

*lateral communication

10. Converting a message into symbols like gestures or written, spoken is ________________

*communication

*encoding

*feedback

*noise

11. Different working hours, langauge barriers, different cultural norms are _____________

*classification of communication methods

*factors affecting complexity of communication

*main goal of controlling comms

*performance reports

12. encoding, formulating a message, selecting a communication channel, decoding, and feedback are ____________

*communicating w candor

*how to be an active listener

*components of communication

*communication channel

13. How can the words “Interactive, Push, Pull” be referred to collectively

*communication process elements

*classification of communication methods

*main goal of controlling communication

*communication

14. How can the words “Problem solving, teamwork, listening” be referred to collectively

*communication

*greatest threat to projects

*noise

*most important non-technical skills

15. Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are __________________

*grapevine

*symposium

*Town Hall meeting

*roundtable

16. Jargon is______________

*specialized terminology or language that members of a group use among themselves

*disregarding rational thinking and instead making emotional decisions

*deliberate manipulation of information to make it appear more favorable to the receiver

*cognitive barrier

17. Status, Progress, Forecasts are_____________________

*enterprise process

*performance reports

*financial and accounting information

*suggestions for improvement

18. Stigma of working from home lifted, it can be intrusive because home life and work are merged implies __________________________

*chain comm network

*choosing the right media

*working from anywhere

*decoding

19. the 5 Ps are about ________________

*when to use electronic channels of communication

*how are managers sense-givers

*how to give more effective presentations

*when to use rich channels of communication

20. The feature of how well this method conveys interpersonal warmth is called _______________

* interpersonal warmth

*interpersonal communication

*formality

*complexity capacity

21. The feature of this method that allows the message to be easily browsed or scanned for relevant information is called ______________________

*encoding ease

*confidentiality

*scanability

*formality

22. The situation when one person tells everyone is called ____________________________

*encoding ease

*feedback

*wheel communication network

*ethical communication

23. The variety of patterns of vertical and horizontal flows of organizational communication is ____________________

*workplace socialization

*interpersonal communication

*communication networks

*organizational communication

24. What are sender, reciever, message, media, noise?

*performance reports

*classification of communication methods

*communication process elements

*noise

25. Workplaces that have few physical barriers and enclosures are __________

*informal communication

*open workplaces

*cost

*social media

Занятие 1

Материалы к курсу

Занятие 2

Материалы к курсу